Guest Services Pro - Flexible Hours, Perks & Growth

Crescent Hotels & Resorts; Deerfield (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Benefits plan

401K matching

Flexible scheduling

Travel discounts

Tuition reimbursement

$500 Sign-On Bonus

Job summary

Crescent Hotels & Resorts in Deerfield, IL is seeking a Guest Services Agent to greet guests, register arrivals, and assist with check-out while delivering exceptional service.

This role requires weekend and holiday availability, strong English communication, and comfort using a POS system; Marriott experience is preferred. We offer strong wages, benefits, 401(k), flexible scheduling, and employee discounts.

Qualifications

• Excellent English communication required.
• Weekend and holiday availability.
• Ability to operate a POS system and assist with guest transactions.

Responsibilities

• Greet guests and register arriving guests; input guest information and room rate.
• Assist guests with check-out; process payments and receipts.
• Answer questions and provide local information; promote services and packages.
• Handle guest requests and resolve issues promptly and professionally.
• Maintain professional appearance and assist team members as needed.

Skills

Guest service

English communication

Team player

Attention to detail

Mathematical calculations

POS system操作

Tools

POS system

Job description

Crescent Hotels & Resorts in Deerfield, IL is seeking a Guest Services Agent to greet guests, register arrivals, and assist with check-out while delivering exceptional service.

This role requires weekend and holiday availability, strong English communication, and comfort using a POS system; Marriott experience is preferred. We offer strong wages, benefits, 401(k), flexible scheduling, and employee discounts.