PT Front Desk Agent: Guest Services, Flexible Hours

Blue Sky Hospitality Solutions; Deerfield (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Blue Sky Hospitality Solutions is seeking a Guest Services Agent in Deerfield, Illinois. This role is vital in ensuring guest satisfaction from arrival to checkout by assisting with front desk operations and maintaining high service standards.

The ideal candidate will possess a high school diploma, experience in the hotel industry, and excel in customer interactions. Job also entails handling cash transactions and managing guest requests efficiently.

Applicants should be able to work a flexible schedule that includes weekends and holidays. Join us and become part of a dedicated team committed to exceptional hospitality.

Qualifications

• Ability to access and input information using a moderately complex computer system.
• Ability to effectively deal with internal and external customers with tact and diplomacy.
• Ability to observe and detect signs of emergency situations.

Responsibilities

• Assist guests with arrival and departure from hotel, providing positive experiences.
• Complete the registration process and maintain confidentiality of guest information.
• Manage guest requests, inquiries, and complaints promptly and accurately.

Skills

Customer service

Cash handling

Attention to detail

Verbal communication

Multi-tasking

Education

High school diploma or equivalent

College degree preferred

Tools

Computer systems

Job description

Blue Sky Hospitality Solutions is seeking a Guest Services Agent in Deerfield, Illinois. This role is vital in ensuring guest satisfaction from arrival to checkout by assisting with front desk operations and maintaining high service standards.

The ideal candidate will possess a high school diploma, experience in the hotel industry, and excel in customer interactions. Job also entails handling cash transactions and managing guest requests efficiently.

Applicants should be able to work a flexible schedule that includes weekends and holidays. Join us and become part of a dedicated team committed to exceptional hospitality.