Guest Services Specialist - Create Memorable Vacations

Wyndham; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Bend, Oregon. You will warmly welcome guests, assist with registrations, and provide information about the resort and local attractions.

Responsibilities include handling cash and card transactions, issuing keys, quoting room rates, and assisting guests from check-in to check-out while maintaining accuracy and a friendly, professional demeanor. This role offers full-time hours and benefits.

Qualifications

• Excellent communication in English and guest-facing service experience.
• Ability to handle cash transactions and maintain accurate records.
• Ability to multitask in a fast-paced hospitality environment.

Responsibilities

• Welcome guests warmly from registration to checkout.
• Guide guests through registration, issue keys, and provide resort information.
• Process cash and card transactions following procedures.
• Balance cash receipts and money handling responsibilities.
• Complete checkout procedures and verify charges and credits.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond promptly to inquiries.

Skills

Customer service

Cash handling

English communication

Multitasking

Basic math

Computer basics

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Bend, Oregon. You will warmly welcome guests, assist with registrations, and provide information about the resort and local attractions.

Responsibilities include handling cash and card transactions, issuing keys, quoting room rates, and assisting guests from check-in to check-out while maintaining accuracy and a friendly, professional demeanor. This role offers full-time hours and benefits.