Guest Services Pro - Check-In & Guest Experience Part-Time

Hotel Fauchère; Milford (CT); On-site; USD 14,000 - 16,000; Part time

Job summary

Hotel Fauchère in Milford, CT is seeking a part-time Guest Services Agent to ensure smooth front desk operations and guest satisfaction. You will greet guests, manage check-ins and check-outs, handle payments, and assist with room blocks and amenities.

This role requires knowledge of Oracle, familiarity with the hotel reservations process, and a professional, welcoming demeanor. You will coordinate with the Director of Hotel Operations and oversee breakfast preparations to start each day right.

Qualifications

• Knowledge of customer service best practices.
• Ability to communicate clearly with guests and colleagues.
• Professional, welcoming demeanor required.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Process payments and manage room assignments.
• Coordinate with Director of Hotel Operations on guest amenities and room blocks.

Skills

Customer service

Communication

Tools

Oracle

Job description

Hotel Fauchère in Milford, CT is seeking a part-time Guest Services Agent to ensure smooth front desk operations and guest satisfaction. You will greet guests, manage check-ins and check-outs, handle payments, and assist with room blocks and amenities.

This role requires knowledge of Oracle, familiarity with the hotel reservations process, and a professional, welcoming demeanor. You will coordinate with the Director of Hotel Operations and oversee breakfast preparations to start each day right.