Guest Services & Operations Lead

Emerson Joseph; Charlotte (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

BCBS Health Insurance (50% contribute)

Huge personal growth

Job summary

Emerson Joseph, located in Uptown Charlotte, is seeking a Guest Service Client Coordinator to lead daily guest interactions and oversee a 15-person team. The role offers an hourly wage of $17–$18 plus sales commission, with a 90-day review for potential progression.

We provide paid vacation and BCBS Health Insurance (50% contribution) along with strong opportunities for personal growth in a well-established brand.

Qualifications

• Strong background in customer service.
• Ability to manage a team of about 15 people.

Responsibilities

• Oversee daily guest service operations.
• Lead and coordinate a team of roughly 15 employees.
• Collaborate with brand to uphold standards of service.

Skills

Customer service

Team leadership

Job description

Emerson Joseph, located in Uptown Charlotte, is seeking a Guest Service Client Coordinator to lead daily guest interactions and oversee a 15-person team. The role offers an hourly wage of $17–$18 plus sales commission, with a 90-day review for potential progression.

We provide paid vacation and BCBS Health Insurance (50% contribution) along with strong opportunities for personal growth in a well-established brand.