Part Time Guest Service Representative/Front Desk-Embassy Suites Uptown Charlotte

Cmc-Hotels-1; Charlotte (NC); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive wages based on experience

Paid Vacation

Holiday Pay

Virtual Health Services

401K

Incentive Programs

Hilton Hotel discounts

Resumo da oferta

Embassy Suites Uptown Charlotte is seeking a Part Time Guest Service Representative/Front Desk to deliver friendly, efficient service at check-in and check-out. You will be the first point of contact for guests, provide information on amenities, local attractions, and hotel policies, and support daily front desk operations.

The ideal candidate has previous hotel experience, is self-motivated, reliable, and comfortable with basic accounting and math tasks.

Qualificações

• Previous hotel experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsabilidades

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.

Conhecimentos

Customer service

Communication skills

Self-motivated

Reliability

Descrição da oferta de emprego

Part Time Guest Service Representative/Front Desk-Embassy Suites Uptown Charlotte

Are you looking for a Company you can "GROW" with, look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• Virtual Health Services
• 401K
• Incentive Programs
• Hilton Hotel discounts

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.

Job Requirements:

• Previous hotel experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.