Client Coordinator Guest Services

Emerson Joseph; Charlotte (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

BCBS Health Insurance (50% contribute)

Huge personal growth

Job summary

Emerson Joseph, located in Uptown Charlotte, is seeking a Guest Service Client Coordinator to lead daily guest interactions and oversee a 15-person team. The role offers an hourly wage of $17–$18 plus sales commission, with a 90-day review for potential progression.

We provide paid vacation and BCBS Health Insurance (50% contribution) along with strong opportunities for personal growth in a well-established brand.

Qualifications

• Strong background in customer service.
• Ability to manage a team of about 15 people.

Responsibilities

• Oversee daily guest service operations.
• Lead and coordinate a team of roughly 15 employees.
• Collaborate with brand to uphold standards of service.

Skills

Customer service

Team leadership

Job description

“You can never be overdressed or overeducated." - Oscar Wilde

Do you love the energy of uptown Charlotte, but know that the cubical/corporate life is not for you? Are you looking for a position where your talent for customer service and a strong work ethic would allow you to play a key role in managing the daily operations of well-known, well established brand? If so, Emerson Joseph, a men’s grooming lounge, is the place for you. We are located in the heart of Uptown Charlotte and nationally recognized for our commitment to technical quality, customer service and a relentless pursuit of a lifestyle of excellence.

The Guest Service Client Coordinator position is one of the most important roles at Emerson Joseph, due to its vast reach of responsibilities. It requires a strong background in customer service, a high degree of business acumen and an ability to manage a team of about 15 people.

Candidates can expect to start between $17-18 per hour + sales commission with a 90-day review. Senior candidates may make more.

We offer:

• Paid vacation
• BCBS Health Insurance plan (50% contribution)
• huge personal growth