Senior Human Resources Coordinator

White Lodging

Charlotte (NC)

On-site

USD 27,552 - 33,062

Full time

14 days+

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Benefits offered by this job

Day 1 Medical, Dental, and Vision Insurance
Paid Parental Leave
Vacation and Paid Time Off
Tuition Reimbursement
401(k) with company match
Hotel, dining, and travel discounts

Job summary

A leading hotel management company located in Charlotte, NC, is seeking a Senior HR Coordinator. This role involves managing full-cycle recruiting, supporting onboarding, and delivering advanced HR operational support. The ideal candidate will possess a Bachelor's degree in Human Resources and a strong knowledge of HR policies and employment laws. Responsibilities include maintaining HR systems, assisting associates, and ensuring compliance. This position offers a competitive starting pay between $20.00 and $24.00 per hour with comprehensive benefits.

Qualifications

  • Knowledge of HR policies and employment laws (ADA, FMLA, EEOC, etc.)
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Strong organizational, confidentiality, flexibility, and initiative skills.

Responsibilities

  • Welcome and assist associates and applicants with HR-related inquiries.
  • Manage full-cycle recruiting, including job postings and onboarding.
  • Maintain and manage the Applicant Tracking System (ATS).
  • Ensure compliance with HR policies and employment laws.

Skills

Positive attitude
Strong service mindset
Knowledge of HR policies
Proficiency in Microsoft Office
Strong organizational skills

Education

Bachelor’s degree in Human Resources or related field

Job description

Compensation starts at $20.00 - $24.00 per hour!

About This Role

Located in Uptown Charlotte, near the football stadium and South End, the JW Marriott Charlotte offers a luxury resort experience in the heart of the city. The hotel features 381 rooms, 20,000 square feet of meeting space, two restaurants, a rooftop bar, and a 5-treatment room spa. Our Human Resources department, which includes two coordinators, a manager, and a director, supports a team of 350+ associates and leaders.

As Senior HR Coordinator, you will play a key role in supporting our teams by welcoming and assisting associates, answering inquiries, and providing administrative support. You will serve as the lead coordinator and primary support for complex HR administration, support the execution of the talent acquisition strategy, and deliver advanced HR operational support by ensuring effective post‑orientation onboarding, system access, compliance, data integrity, and associate lifecycle administration. The role partners closely with leaders, HR Managers, and Corporate teams to support hiring execution, learning, benefits administration, risk management, and continuous improvement of HR processes, while strengthening cross‑functional collaboration.

Summary

The Senior Human Resource Coordinator plays a key role in supporting hotel associates and leadership by delivering exceptional service, managing recruiting efforts, and maintaining accurate HR systems. This role serves as the first point of contact for HR, supporting onboarding, associate engagement, compliance, and daily HR operations with professionalism and confidentiality.

What You’ll Do
  • Welcome, direct, and assist associates and applicants with HR-related inquiries.
  • Manage full-cycle recruiting, including job postings, interviewing, onboarding, drug testing, and orientation.
  • Maintain and manage the Applicant Tracking System (ATS).
  • Plan and support associate recognition and engagement events.
  • Maintain accuracy of the Human Resource Information System (HRIS) while protecting confidential data.
  • Serve as a knowledgeable resource for associates regarding benefits, policies, and procedures.
  • Collaborate with HR leadership and Executive Committee members as needed.
  • Ensure compliance with HR policies and employment laws.
  • Perform additional duties to support business needs.
What You’ll Bring
  • Positive attitude, strong service mindset, and passion for people.
  • Knowledge of HR policies and employment laws (ADA, FMLA, EEOC, etc.).
  • Bachelor’s degree in Human Resources, Business, or related field preferred.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Strong organizational, confidentiality, flexibility, and initiative skills.
  • Dependable with excellent attention to detail.
  • Ability to lift, carry, or move up to 10 lbs. regularly.
  • Ability to follow all policies outlined in the Associate Orientation Handbook.
What You Can Look Forward To
  • Day 1 Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • Tuition ReimbursementComplimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Leadership development opportunities
  • Hotel, dining, and travel discounts

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2556

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