Part Time Guest Service Representative/Front Desk-Embassy Suites Uptown Charlotte

CMC Hotels; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

Virtual Health Services

401K

Incentive Programs

Hilton Hotel discounts

Job summary

CMC Hotels in Uptown Charlotte is seeking a Part Time Guest Service Representative/Front Desk for Embassy Suites Uptown Charlotte. You will provide check-in/check-out service and help guests with information about hotel policies and amenities.

Ideal candidates have strong customer service and communication skills, basic accounting and math abilities, and computer comfort. Prior hotel experience is highly desired and a reliable background check and transportation are required.

Qualifications

• Previous hotel experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsibilities

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.

Skills

Customer service

Communication skills

Accounting basics

Math skills

Independent / self-motivated

Tools

Computers

Job description

Part Time Guest Service Representative/Front Desk-Embassy Suites Uptown Charlotte

Are you looking for a Company you can "GROW" with, look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• Virtual Health Services
• 401K
• Incentive Programs
• Hilton Hotel discounts

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.

Job Requirements:

• Previous hotel experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.