Guest Services & Office Coordinator

Atria Senior Living; East Northport (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Atria Senior Living is seeking a friendly and organized receptionist to manage front desk operations at our community in East Northport, NY. You will handle telephone inquiries, greet visitors, coordinate reservations, and support clerical tasks to ensure smooth daily operations.

The role requires strong communication, multitasking, and basic office skills. Training will be provided; medical and scheduling tasks may be involved as needed within the community.

Qualifications

• High school diploma or GED or equivalent.
• Ability to read and write simple correspondence.
• Basic First Aid and CPR certification where required.
• Experience in clerical or receptionist duties preferred.
• Ability to operate standard office equipment.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way and forwards calls to the appropriate personnel.
• Retrieves messages from voicemail and forwards to appropriate staff.
• Takes and delivers messages or transfers calls to voicemail when needed.
• Welcomes on-site visitors and directs them to the appropriate staff.
• Coordinates guestroom reservations and maintains guest records.
• Maintains appointment calendars including transportation and beauty calendars as directed.
• Receives, sorts, and routes mail and maintains publications.

Skills

Customer service

Communication skills

Phone etiquette

Multitasking

Data entry

Education

High school diploma or GED

Tools

Phone system

Fax machine

Photocopier

Emergency call system

Office calendar management

Job description

Atria Senior Living is seeking a friendly and organized receptionist to manage front desk operations at our community in East Northport, NY. You will handle telephone inquiries, greet visitors, coordinate reservations, and support clerical tasks to ensure smooth daily operations.

The role requires strong communication, multitasking, and basic office skills. Training will be provided; medical and scheduling tasks may be involved as needed within the community.