Resident Services & Front Desk Coordinator

Atria Senior Living, Inc.; Quincy (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atria Senior Living, Inc. is seeking a friendly, detail-oriented receptionist/clerical associate in Quincy, MA. You will answer calls, greet visitors, coordinate reservations, and support daily administrative tasks to keep the community running smoothly.

You will handle mail, schedule calendars, assist with billing related tasks, and may operate the community’s front desk systems. The role requires basic education, First Aid/CPR where required, and flexibility across shifts.

Qualifications

• High school diploma or GED or related experience.
• Basic First Aid and CPR certification where required.
• Must complete all Atria training programs.
• Able to read and write simple correspondence; present information clearly.
• Able to add/subtract two-digit numbers and multiply/divide by 10s/100s.
• Able to follow written or oral instructions with common sense.
• Operate telephone, emergency call system, monitoring board or beeper, photocopier.

Responsibilities

• Answer incoming calls cheerfully and forward to the appropriate personnel.
• Retrieve messages from voicemail and forward to staff.
• Take and deliver messages or transfer calls to voicemail when needed.
• Provide general information and directions to callers.
• Greet on-site visitors and announce to staff.
• Coordinate guestroom reservations.
• Maintain current list of hospitalized residents.
• Update appointment calendars including transportation/beauty schedules.
• Sort and route mail; distribute publications.
• Handle deliveries and maintain office equipment.
• Order and maintain office supplies.
• Collect rent checks and assist bookkeeping.
• May drive company vehicle as required.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Telephone system

Photocopier

Fax machine

Job description

Atria Senior Living, Inc. is seeking a friendly, detail-oriented receptionist/clerical associate in Quincy, MA. You will answer calls, greet visitors, coordinate reservations, and support daily administrative tasks to keep the community running smoothly.

You will handle mail, schedule calendars, assist with billing related tasks, and may operate the community’s front desk systems. The role requires basic education, First Aid/CPR where required, and flexibility across shifts.