Front Desk Concierge – Senior Living Community

Atria Senior Living - East Northport; East Northport (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual anniversary rewards $500 (Full‑

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - East Northport is seeking a welcoming, detail-oriented receptionist/administrative associate to support residents and staff on site. You will manage calls, greet visitors, handle messages, and coordinate guestroom reservations in a busy community setting.

Responsibilities include maintaining schedules, assisting with mail and supplies, and contributing to a friendly environment. Training and local scheduling flexibility are provided.

Qualifications

• High school diploma or GED; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Coordinates guestroom reservations.
• Maintains current list of residents who are hospitalized.
• Updates appointment calendars, including transportation and beauty calendars, as directed.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Distributes written communication, accepts and signs for deliveries, etc.

Education

High school diploma or GED; or one to three years related experience and/or training; or equivalent combination of education and experience.

Basic First Aid and CPR certification

Job description

Atria Senior Living - East Northport is seeking a welcoming, detail-oriented receptionist/administrative associate to support residents and staff on site. You will manage calls, greet visitors, handle messages, and coordinate guestroom reservations in a busy community setting.

Responsibilities include maintaining schedules, assisting with mail and supplies, and contributing to a friendly environment. Training and local scheduling flexibility are provided.