Front Desk & Community Concierge

Atria Senior Living, Inc.; East Northport (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Atria Senior Living, Inc. is seeking a friendly front desk/clerical associate to handle phone calls, greet visitors, and manage mail and scheduling at the community. You will coordinate with various staff, relay messages, and assist residents and families with basic information and directions.

The role requires good communication, basic math, and proficiency with standard office equipment. Ability to work flexible shifts and support related duties as needed.

Qualifications

• Requires ability to answer calls cheerfully and provide basic information to callers and visitors.
• Must be able to take and relay messages, forward calls appropriately, and coordinate with staff.
• Basic math and reading/writing skills are needed for handling mail, payments, and records.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing oriented way.
• Forward calls to appropriate personnel or department.
• Retrieve and forward voicemail messages to staff.
• Provide directions, address, and information to callers.
• Greet on-site visitors and announce them to staff.
• Coordinate guestroom reservations and monitor appointment calendars.
• Receive, sort, and route mail and publications.
• Operate office equipment (fax, photocopier) and print documents as needed.
• Distribute communications and handle deliveries.

Skills

Customer service

Communication

Multitasking

Basic math

Reading & writing

First Aid/CPR

Education

High school diploma or GED

Job description

Atria Senior Living, Inc. is seeking a friendly front desk/clerical associate to handle phone calls, greet visitors, and manage mail and scheduling at the community. You will coordinate with various staff, relay messages, and assist residents and families with basic information and directions.

The role requires good communication, basic math, and proficiency with standard office equipment. Ability to work flexible shifts and support related duties as needed.