Guest Services Lead, Front Desk (Part-Time)

Tapestry Conshohocken; Berkshire Heights (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive Pay

Great Benefits including medical plans

401K Retirement Program with company %

Group Life Insurance

Voluntary Short/Long Term Disability

Verizon Wireless Discount

Education Assistance Programs

Job summary

Concord Hospitality is seeking a Front Desk Associate for the Courtyard Reading location in Reading, PA. This part-time role places you at the hub of guest interaction, ensuring a welcoming check-in and efficient service for our guests.

You will engage with guests, handle requests and payments, and uphold the brand standards of Concord Hospitality. A friendly, proactive attitude and strong communication are essential to success in this position.

Qualifications

• Front desk agent with a strong service mindset.
• Ability to assist guests courteously and professionally.
• Comfortable with cash handling and posting guest charges.

Responsibilities

• Assist guests efficiently and courteously at all times.
• Post charges, collect payments and follow cash handling procedures.
• Be knowledgeable about hotel brand and programs (travel programs, special offers).
• Respond to guest concerns quickly to ensure satisfaction.

Skills

Guest service

Communication

Cash handling

Hospitality

Job description

Concord Hospitality is seeking a Front Desk Associate for the Courtyard Reading location in Reading, PA. This part-time role places you at the hub of guest interaction, ensuring a welcoming check-in and efficient service for our guests.

You will engage with guests, handle requests and payments, and uphold the brand standards of Concord Hospitality. A friendly, proactive attitude and strong communication are essential to success in this position.