Guest Services Lead - Flexible Schedule & Benefits

Pilot Flying J; Tuscaloosa (AL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Health plan

401(k)

FSAs

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company in Alabama is seeking a Shift Leader to supervise store operations and deliver excellent customer service. The role involves supporting managers and maintaining a high standard of store performance.

The ideal candidate will be customer-focused, self-motivated, and capable of working various shifts, including nights, days, weekends, and holidays. Pay starts between $14.16 and $20.58 per hour, with opportunities for growth.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels.
• Flexible schedule including nights, days, weekends and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• The ideal candidate should have excellent customer service skills to respond to customer needs.
• Self-motivated and ready to assist managers with tasks to keep facilities well-maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Scheduling flexibility

Background check

Job description

Pilot Company in Alabama is seeking a Shift Leader to supervise store operations and deliver excellent customer service. The role involves supporting managers and maintaining a high standard of store performance.

The ideal candidate will be customer-focused, self-motivated, and capable of working various shifts, including nights, days, weekends, and holidays. Pay starts between $14.16 and $20.58 per hour, with opportunities for growth.