Guest Services Shift Leader — Flexible Schedule

Pilot-Company-3; Tuscaloosa (AL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Tuscaloosa, AL is seeking a Shift Leader to supervise store operations and team members, ensuring high-quality customer service and smooth daily activities.

The successful candidate will respond to customer needs, assist managers with tasks, and stay knowledgeable about store operations and our commitment to quality. This role offers a competitive hourly pay starting at $14.16 to $20.58 per hour, with weekend and holiday shifts common.

Qualifications

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to maintain a customer-focused culture.
• Proficiency with a calculator, computer and other equipment.
• Ability to work as part of a team with different levels from hourly staff to vendors and corporate.
• Flexibility to work nights, days, weekends and holidays.
• Background check is required.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs with excellent service.
• Assist managers with tasks to keep facilities maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Flexible schedule

Background check required

Job description

Pilot Company in Tuscaloosa, AL is seeking a Shift Leader to supervise store operations and team members, ensuring high-quality customer service and smooth daily activities.

The successful candidate will respond to customer needs, assist managers with tasks, and stay knowledgeable about store operations and our commitment to quality. This role offers a competitive hourly pay starting at $14.16 to $20.58 per hour, with weekend and holiday shifts common.