Guest Services Shift Lead - Flexible Schedule

SmartRecruiters, Inc.; Michigan; On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

401(k)

FSAs

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking Shift Leaders to supervise store staff and oversee daily operations. The ideal candidate has strong customer service skills and can support managers in keeping our facilities well‑maintained and running smoothly.

Pay rates start between $14.16 and $20.58 per hour, with opportunities to advance in a growth‑minded, nationwide organization that values teamwork and reliability. Flexible schedules including nights, days, weekends, and holidays are available.

Qualifications

• Experience in retail operations
• Excellent customer service
• Proficient with calculator and computer
• Able to work nights, days, weekends, and holidays
• Background check is required

Responsibilities

• Supervise store employees and operations.
• Respond to customer needs with high service standards.
• Assist managers with tasks to keep facilities running smoothly.
• Maintain knowledge of store operations and quality commitments.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Flexible schedule

Tools

POS systems

Job description

Pilot Company is seeking Shift Leaders to supervise store staff and oversee daily operations. The ideal candidate has strong customer service skills and can support managers in keeping our facilities well‑maintained and running smoothly.

Pay rates start between $14.16 and $20.58 per hour, with opportunities to advance in a growth‑minded, nationwide organization that values teamwork and reliability. Flexible schedules including nights, days, weekends, and holidays are available.