Guest Experience Front Desk Coordinator

Equity LifeStyle Properties; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Equity LifeStyle Properties seeks a Front Desk Clerk in Donna, Texas, to deliver outstanding guest and resident experiences. You will respond to inquiries in person and by phone, process payments, and run reports to keep the office efficient.

Join a team that values service excellence and professional communication with the Property Manager, addressing issues promptly and ensuring customer satisfaction at all times.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties seeks a Front Desk Clerk in Donna, Texas, to deliver outstanding guest and resident experiences. You will respond to inquiries in person and by phone, process payments, and run reports to keep the office efficient.

Join a team that values service excellence and professional communication with the Property Manager, addressing issues promptly and ensuring customer satisfaction at all times.