Guest Services Front Desk & Programs Coordinator

Avenue Theatre; City of Rochester (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid holidays

Paid time off

Wellness and sick time

Job summary

A local arts organization in Rochester is looking for a Front Desk Guest Services & Administrative Coordinator. The ideal candidate will manage front desk operations, provide administrative support, and coordinate programs, ensuring a welcoming environment for visitors and community members. Applicants should possess strong organizational and communication skills, along with a high school diploma or equivalent. This full-time role includes varied hours, including evenings and weekends.

Qualifications

• Experience in administrative, customer service, or front desk roles preferred.
• Flexibility for evenings and weekends required.
• Driver’s License and ability to pass a background check necessary.

Responsibilities

• Welcome visitors and manage inquiries.
• Oversee check-in/sign-in processes.
• Maintain records and front office systems.
• Manage ticketing and support front-of-house operations.
• Support program registration and participant communication.

Skills

Organizational skills

Communication skills

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Office software

Job description

A local arts organization in Rochester is looking for a Front Desk Guest Services & Administrative Coordinator. The ideal candidate will manage front desk operations, provide administrative support, and coordinate programs, ensuring a welcoming environment for visitors and community members. Applicants should possess strong organizational and communication skills, along with a high school diploma or equivalent. This full-time role includes varied hours, including evenings and weekends.