Bilingual Front Office & Client Services Coordinator

Catholic Charities of the Diocese of Rochester; City of Rochester (NY); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive salary and 403b retirement plan

Generous time off package

Comprehensive benefits package

Supportive and collaborative environment

Opportunities for growth and development

Job summary

A community service agency in Rochester, NY, is seeking a Client Access & Office Coordinator to oversee front-office operations and client reception services. This full-time role demands bilingual support in Spanish and English, ensuring a welcoming and organized environment. Responsibilities include coordinating general office tasks, maintaining effective communication, and supporting team collaboration. Ideal candidates possess strong organizational skills, empathy, and experience in client-facing roles. Join us to make a meaningful impact in the community.

Qualifications

• Minimum of three years of experience in a client-facing reception or administrative role.
• Fluency in both Spanish and English, required for client support.
• Demonstrated proficiency with office technology and client management databases.

Responsibilities

• Oversee front office operations and client reception services.
• Ensure consistent, trauma-informed client engagement.
• Coordinate general office operations and supply management.

Skills

Bilingual (Spanish & English)

Client-facing communication

Organizational skills

Empathy and compassion

Education

Associate’s degree in Business Administration or related field

Tools

IMPOWR

office technology and administrative systems

Job description

A community service agency in Rochester, NY, is seeking a Client Access & Office Coordinator to oversee front-office operations and client reception services. This full-time role demands bilingual support in Spanish and English, ensuring a welcoming and organized environment. Responsibilities include coordinating general office tasks, maintaining effective communication, and supporting team collaboration. Ideal candidates possess strong organizational skills, empathy, and experience in client-facing roles. Join us to make a meaningful impact in the community.