Guest Services Front Desk Pro

Home 2 Suites Oxford; Oxford (MS); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

LRC2 Management is seeking a Front Desk Agent in Oxford, MS. You will be the first point of contact for guests, greeting them, checking in and out, answering inquiries, and ensuring a welcoming stay.

Ideal candidates have excellent communication and customer service skills, the ability to multitask in a fast-paced environment, and flexibility to work various shifts, including weekends and holidays. Hotel operations knowledge is a plus.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems (preferred).
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records

Skills

Excellent communication

Customer service

Multitasking

Flexibility to work shifts

Job description

LRC2 Management is seeking a Front Desk Agent in Oxford, MS. You will be the first point of contact for guests, greeting them, checking in and out, answering inquiries, and ensuring a welcoming stay.

Ideal candidates have excellent communication and customer service skills, the ability to multitask in a fast-paced environment, and flexibility to work various shifts, including weekends and holidays. Hotel operations knowledge is a plus.