Guest Experience Front Desk Agent — Flexible Shifts

Hilton Garden Inn - Tupelo; Tupelo (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly welcome guests, handle check-ins/outs, and respond to inquiries. You will ensure a smooth guest experience and support hotel operations with attentive service.

Responsibilities include greeting guests, handling calls, resolving issues, and processing payments while maintaining accurate records. Flexibility for varied shifts, including weekends, is expected.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems (preferred).
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet guests and check in/out in a friendly, efficient manner.
• Answer phone calls and provide information to guests.
• Assist guests with inquiries and resolve issues as needed.
• Process payments and maintain accurate records.

Skills

Communication skills

Customer service

Multitasking

Organization

Tools

Hotel software systems

Job description

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly welcome guests, handle check-ins/outs, and respond to inquiries. You will ensure a smooth guest experience and support hotel operations with attentive service.

Responsibilities include greeting guests, handling calls, resolving issues, and processing payments while maintaining accurate records. Flexibility for varied shifts, including weekends, is expected.