Guest Experience Specialist — Front Desk

LRC2 Properties; Tupelo (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Compensation:

Job summary

LRC2 Management is seeking a Front Desk Agent in Oxford, MS. You will be the first point of contact for guests, greeting them, handling check-in/check-out, and providing information to ensure a smooth stay.

The role requires excellent communication and customer service, with flexibility to work various shifts, including weekends and holidays. Hotel software familiarity is preferred, and items like payments and records will be handled daily.

Qualifications

• Excellent communication and customer service skills are required.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems is preferred.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving issues
• Process payments and maintain accurate records

Skills

Excellent communication

Customer service

Multitasking

Hotel software familiarity

Job description

LRC2 Management is seeking a Front Desk Agent in Oxford, MS. You will be the first point of contact for guests, greeting them, handling check-in/check-out, and providing information to ensure a smooth stay.

The role requires excellent communication and customer service, with flexibility to work various shifts, including weekends and holidays. Hotel software familiarity is preferred, and items like payments and records will be handled daily.