Front Desk Agent

Hilton Garden Inn - Tupelo; Tupelo (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly welcome guests, handle check-ins/outs, and respond to inquiries. You will ensure a smooth guest experience and support hotel operations with attentive service.

Responsibilities include greeting guests, handling calls, resolving issues, and processing payments while maintaining accurate records. Flexibility for varied shifts, including weekends, is expected.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems (preferred).
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet guests and check in/out in a friendly, efficient manner.
• Answer phone calls and provide information to guests.
• Assist guests with inquiries and resolve issues as needed.
• Process payments and maintain accurate records.

Skills

Communication skills

Customer service

Multitasking

Organization

Tools

Hotel software systems

Job description

Front Desk Agent

Location

About the Company:

LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.

Description of the role:

As a Front Desk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Compensation:

Responsibilities:

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records

Requirements:

• Excellent communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Knowledge of hotel operations and software systems (preferred)
• Flexibility to work various shifts, including weekends and holidays

LRC2 Managementis an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.