Front Desk & Guest Services Agent – Fast-Paced Hospitality

Hilton Garden Inn Hotel; Tupelo (MS); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Résumé du poste

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly greet guests and manage check-in/check-out, inquiries, and payments. You will be the first point of contact, ensuring a smooth and welcoming guest experience.

The role requires excellent communication, strong customer service, and the ability to multitask in a fast-paced environment. Flexible shifts, including weekends and holidays, are expected.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems is preferred.
• Flexibility to work various shifts, including weekends and holidays.

Responsabilités

• Greet and check-in/out guests in a friendly and efficient manner.
• Answer phone calls and provide information to guests.
• Assist guests with inquiries, requests, and resolving any issues that may arise.
• Process payments and maintain accurate records.

Connaissances

Excellent communication

Customer service

Multitasking

Organized

Hotel operations knowledge

Software systems familiarity

Description du poste

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly greet guests and manage check-in/check-out, inquiries, and payments. You will be the first point of contact, ensuring a smooth and welcoming guest experience.

The role requires excellent communication, strong customer service, and the ability to multitask in a fast-paced environment. Flexible shifts, including weekends and holidays, are expected.