Front Desk Agent

LE Richelieu Hotel; New Orleans (LA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Hourly pay $17

Résumé du poste

LE Richelieu Hotel in New Orleans is seeking a Front Desk Agent to warmly welcome guests, check them in and out, and answer inquiries to ensure a smooth stay.

As the first point of contact, you will handle calls, assist guests with requests, and process payments while keeping accurate records in a fast-paced environment. Weekend and holiday shifts are expected, with cross-training provided.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Flexibility to work weekends and holidays.

Responsabilités

• Greet and check-in/out guests in a friendly and efficient manner.
• Answer phone calls and provide information to guests.
• Assist guests with inquiries, requests, and resolving any issues that may arise.
• Process payments and maintain accurate records.

Connaissances

Excellent communication

Customer service

Multitasking

Organized

Weekend/holiday flexibility

Outils

Hotel software systems

Description du poste

Front Desk Agent

Le Richelieu Hotel - 1234 Chartres St., New Orleans, LA 70116

About the Company

LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.

Description of the role

As a Front Desk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• $17/hourly

Responsibilities

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records

Requirements

• Excellent communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Knowledge of hotel operations and software systems (preferred)
• Flexibility to work various shifts, including weekends and holidays

LRC2 Managementis an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.