Front Desk Agent

Hilton Garden Inn Hotel; Tupelo (MS); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Descripción de la vacante

LRC2 Management is seeking a Front Desk Agent in Oxford, MS to warmly greet guests and manage check-in/check-out, inquiries, and payments. You will be the first point of contact, ensuring a smooth and welcoming guest experience.

The role requires excellent communication, strong customer service, and the ability to multitask in a fast-paced environment. Flexible shifts, including weekends and holidays, are expected.

Formación

• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of hotel operations and software systems is preferred.
• Flexibility to work various shifts, including weekends and holidays.

Responsabilidades

• Greet and check-in/out guests in a friendly and efficient manner.
• Answer phone calls and provide information to guests.
• Assist guests with inquiries, requests, and resolving any issues that may arise.
• Process payments and maintain accurate records.

Conocimientos

Excellent communication

Customer service

Multitasking

Organized

Hotel operations knowledge

Software systems familiarity

Descripción del empleo

Front Desk Agent

Location

About the Company:

LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.

Description of the role:

As a Front Desk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Compensation:

Responsibilities:

• Greet and check-in/out guests in a friendly and efficient manner
• Answer phone calls and provide information to guests
• Assist guests with inquiries, requests, and resolving any issues that may arise
• Process payments and maintain accurate records

Requirements:

• Excellent communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Knowledge of hotel operations and software systems (preferred)
• Flexibility to work various shifts, including weekends and holidays

LRC2 Managementis an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.