Guest Services Front Desk Manager

Hyatt House Portland/Beaverton; Beaverton (OR); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

401(k) eligibility

Paid time off (vacation, sick time,Par

Parental leave

Job summary

Peregrine Hospitality is seeking a Front Office Manager to oversee all aspects of front desk operations at Hyatt House Portland/Beaverton. You will supervise shifts, train staff, and ensure exceptional guest service and smooth daily operations.

Your role includes checking guests in/out, managing cash handling, promoting rewards programs, and coordinating with departments to maintain high service standards and safety compliance.

Qualifications

• Essential functions cover front desk duties, guest service support, and training.

Responsibilities

• Oversee front desk operations and guest services.
• Train Front Desk Agents and manage shifts.
• Verify registrations, payments, and keep accurate records.
• Promote Rewards Program and handle mail, messages, and packages.

Job description

Peregrine Hospitality is seeking a Front Office Manager to oversee all aspects of front desk operations at Hyatt House Portland/Beaverton. You will supervise shifts, train staff, and ensure exceptional guest service and smooth daily operations.

Your role includes checking guests in/out, managing cash handling, promoting rewards programs, and coordinating with departments to maintain high service standards and safety compliance.