Front Desk Guest Experience Concierge

Hyatt; Oceanside (CA); Presencial; USD 24 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complimentary hotel room nights

Discounted room rates for friends and/

Bereavement and jury duty pay

Vacation and sick leave

Health, dental and vision insurance

401K with employer match

Employee stock purchase plan

Employee meals

Resumo da oferta

Hyatt is seeking a Front Office Associate in Oceanside to greet guests, manage the registration process, and communicate hotel services and promotions. You will handle payments and respond to guest inquiries, acting as the face of Hyatt with a focus on delivering friendly, efficient service.

The role requires the ability to stand for long periods and lift up to 25 pounds, with a schedule that may include weekends and holidays.

Qualificações

• Strong desire to satisfy guests in a fast-paced environment.
• 2+ years customer service experience preferred.
• Refined verbal communication skills.
• Ability to stand for long periods.
• Ability to lift, pull and push up to 25 pounds.
• Flexibility to work weekends and holidays.

Responsabilidades

• Greet and register guests, manage check-in/out and communicate hotel services.
• Process payments and handle guest inquiries and requests.
• Be the face of Hyatt, delivering courteous, proactive service.

Conhecimentos

Customer service

Verbal communication

Guest interaction

Mobility standing

Lifting 25 lbs

Flexible schedule

Descrição da oferta de emprego

Hyatt is seeking a Front Office Associate in Oceanside to greet guests, manage the registration process, and communicate hotel services and promotions. You will handle payments and respond to guest inquiries, acting as the face of Hyatt with a focus on delivering friendly, efficient service.

The role requires the ability to stand for long periods and lift up to 25 pounds, with a schedule that may include weekends and holidays.