Guest Services Front Desk Associate

Indus-Hospitality-Group; Village of Penn Yan (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Indus Hospitality Group is seeking a Front Desk/Guest Service associate to provide courteous, efficient service at the hotel lobby. You will greet guests, check them in/out, process payments, answer calls, and assist with local information.

The role requires strong communication, multitasking, and a friendly, professional demeanor in a dynamic hospitality environment. This position is on-site with a focus on guest satisfaction and operational support.

Qualifications

• 1–3 months related experience or training.
• Minimum 18 years of age.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and post charges to guest accounts.
• Make and confirm reservations; monitor room availability.
• Monitor lobby areas and assist guests with directions and information.
• Handle guest mail, wake-up calls, and shuttle coordination where applicable.
• Maintain continental breakfast area and assist in housekeeping as needed.

Skills

Guest service

Communication

Multitasking

Cash handling

Education

High school diploma

Job description

Indus Hospitality Group is seeking a Front Desk/Guest Service associate to provide courteous, efficient service at the hotel lobby. You will greet guests, check them in/out, process payments, answer calls, and assist with local information.

The role requires strong communication, multitasking, and a friendly, professional demeanor in a dynamic hospitality environment. This position is on-site with a focus on guest satisfaction and operational support.