Guest Services Front Desk Agent – Flexible Shifts

Midas Hospitality; Olathe (KS); On-site; USD 16,531,000 - 27,552,000; Full time

Job summary

Midas Hospitality in Kansas (Olathe) seeks a friendly Front Desk Agent/Guest Services Agent to join our hotel team. You will welcome guests, manage check-in/check-out, and handle reservations with professionalism.

The role requires strong communication, basic computer skills, cash handling, and a flexible schedule including mornings, evenings, overnight shifts, weekends and holidays. We value guest service and teamwork.

Qualifications

• Experience in customer service or hospitality preferred.
• High school diploma or equivalent preferred.
• Strong communication and problem-solving skills; professional demeanor.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Process reservations, modifications, and cancellations per standards.
• Answer questions about services, local attractions, and dining.
• Handle payments and cash transactions accurately.
• Maintain front desk records and shift logs.
• Collaborate with housekeeping and other departments.

Skills

Customer service

Communication

Problem solving

Cash handling

PMS

Education

High school diploma or equivalent

Tools

PMS software

Job description

Midas Hospitality in Kansas (Olathe) seeks a friendly Front Desk Agent/Guest Services Agent to join our hotel team. You will welcome guests, manage check-in/check-out, and handle reservations with professionalism.

The role requires strong communication, basic computer skills, cash handling, and a flexible schedule including mornings, evenings, overnight shifts, weekends and holidays. We value guest service and teamwork.