Guest Services Front Desk Agent - Flexible Hours & Growth

STANLEY GB OPS LLC; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

A hotel management company in Greensboro, NC, is seeking a Front Desk Agent to provide exceptional service to guests. Responsibilities include assisting with check-in/check-out, liaising with housekeeping, and addressing guest inquiries. Candidates should have strong communication skills and a friendly, outgoing personality to ensure a positive guest experience. Knowledge of hospitality standards and the ability to lift up to 30 pounds is required for this role.

Qualifications

• Familiarity with hospitality industry standards is necessary.
• Proficient in English; knowledge of other languages is beneficial.
• Able to lift 30 pounds for carrying out tasks.

Responsibilities

• Assist guests with check-in and check-out processes.
• Maintain communication with housekeeping for room availability.
• Monitor hotel operations and activities for guest satisfaction.

Skills

Friendly and outgoing personality

Customer-focused orientation

Communication skills

Problem-solving

Job description

A hotel management company in Greensboro, NC, is seeking a Front Desk Agent to provide exceptional service to guests. Responsibilities include assisting with check-in/check-out, liaising with housekeeping, and addressing guest inquiries. Candidates should have strong communication skills and a friendly, outgoing personality to ensure a positive guest experience. Knowledge of hospitality standards and the ability to lift up to 30 pounds is required for this role.