Guest Services Agent

Hampton Inn and Suites Pittsboro at Mosaic Park; Pittsboro (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A prominent hospitality provider in Pittsboro is seeking a Front Desk Representative to support daily operations. The ideal candidate will provide excellent customer service by assisting guests during check-in and check-out while addressing their inquiries. Previous experience in a customer service role and excellent communication skills are necessary. This position requires attention to detail and a guest-oriented demeanor to ensure a positive experience for all guests. Join a dedicated team committed to enhancing community experiences.

Qualifications

• Ability to perform assigned duties with attention to detail, speed, and accuracy.
• Previous customer service experience is required.
• Excellent phone and computer skills.

Responsibilities

• Timely response to guest requests in a friendly manner.
• Complete the registration/check-in process for guests.
• Assist guests with check-out and ensure room services are accounted.

Skills

Attention to detail

Customer service experience

Excellent communication skills

Guest service-oriented demeanor

Excellent phone and computer skills

Cash handling experience

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

A prominent hospitality provider in Pittsboro is seeking a Front Desk Representative to support daily operations. The ideal candidate will provide excellent customer service by assisting guests during check-in and check-out while addressing their inquiries. Previous experience in a customer service role and excellent communication skills are necessary. This position requires attention to detail and a guest-oriented demeanor to ensure a positive experience for all guests. Join a dedicated team committed to enhancing community experiences.