Guest Experience Agent | Front Desk with Daily Pay

Aimbridge Hospitality LLC; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company is seeking a Front Desk Agent for their Raleigh location. This role involves providing exceptional guest service, managing check-ins and check-outs, and ensuring a smooth front desk operation. Candidates should have a high school diploma and preferably experience in hotel operations. The position offers a competitive benefits package including medical coverage and 401k options. Ideal for individuals who thrive in dynamic environments and enjoy interacting with guests.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to handle guest inquiries and requests.
• Comfortable with multitasking and organization.

Responsibilities

• Provide exceptional guest service to all visitors.
• Communicate effectively with guests and team members.
• Resolve guest issues promptly and efficiently.
• Manage front desk operations including check-ins and check-outs.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office Suite

Job description

A leading hospitality company is seeking a Front Desk Agent for their Raleigh location. This role involves providing exceptional guest service, managing check-ins and check-outs, and ensuring a smooth front desk operation. Candidates should have a high school diploma and preferably experience in hotel operations. The position offers a competitive benefits package including medical coverage and 401k options. Ideal for individuals who thrive in dynamic environments and enjoy interacting with guests.