Guest Services Front Desk Agent — Flexible Hours

Courtyard Dallas Downtown; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, 

Vision Insurance

401(k) Retirement plan

Paid Sick and Vacation Time

Employee Discounts

Wellness Subscriptions

Job summary

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and strong communication in a fast-paced environment.

The position may require flexible scheduling to accommodate guest needs and occupancy levels at the Courtyard Dallas Downtown. Prior guest service experience is valued, and training is provided.

Qualifications

• Ability to check-in and check-out hotel guests with accuracy.
• Provide information and assistance to guests and vendors.
• Prepare necessary reports during each shift for management.

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Guest services

Communication skills

Team player

Problem solving

Stress management

Approachability

Job description

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and strong communication in a fast-paced environment.

The position may require flexible scheduling to accommodate guest needs and occupancy levels at the Courtyard Dallas Downtown. Prior guest service experience is valued, and training is provided.