Front Desk Guest Services Specialist - Flexible Scheduling

Island Hospitality Management; Dallas (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

401(k) Retirement plan

Paid Sick and Vacation Time

Employee discounts

Bonus program

Free room nights

Job summary

Island Hospitality Management in Dallas, TX is seeking a Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. The role requires professionalism and outstanding communication in a fast-paced environment.

The position may require flexible scheduling. You will handle check-ins/outs, payments, guest information, and shift reports while providing excellent guest service and maintaining a welcoming lobby.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Guest service

Communication skills

Problem solving

Team player

Stress management

Job description

Island Hospitality Management in Dallas, TX is seeking a Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. The role requires professionalism and outstanding communication in a fast-paced environment.

The position may require flexible scheduling. You will handle check-ins/outs, payments, guest information, and shift reports while providing excellent guest service and maintaining a welcoming lobby.