Hotel Front Desk Agent

Renaissance Baltimore Harborplace Hotel; Baltimore (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

Renaissance Baltimore Harborplace Hotel seeks a positive front desk agent to deliver an exceptional guest experience. You will welcome guests, manage their information, distribute keys and room assignments, and address general inquiries to ensure a memorable stay.

The ideal candidate communicates brilliantly, demonstrates a strong work ethic, and is dedicated to guest satisfaction, with a professional and welcoming demeanor for all guests.

Qualifications

• Front desk agent to deliver an exceptional guest experience at our hotel.
• You’ll welcome guests, collect and manage guest information, and assist with key distribution and room assignments.

Responsibilities

• Welcome guests and check them in and out.
• Manage guest information and requests.
• Distribute keys and assign rooms; respond to inquiries to ensure a smooth stay.

Job description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.

Compensation: $17.24 - $19.16 hourly