Guest Services Coordinator — Front Desk & Communications

Talentify; Kennebunk (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

Atria is seeking a friendly front-desk receptionist to support daily operations in Kennebunk, ME. You will answer calls in a cheerful, marketing-minded way, welcome visitors, and route inquiries to the right staff.

The role includes mail handling, calendar updates, and light clerical tasks to assist residents and team members. Qualifications include a high school diploma or GED, basic First Aid/CPR, and completion of required training programs.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification as required.
• Must complete required training programs.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way and forwards calls to the appropriate personnel.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when staff are unavailable.
• Welcomes on-site visitors and announces them to the appropriate personnel.
• Coordinates guestroom reservations and maintains calendars as directed.
• Maintains current lists of residents who are hospitalized and supports scheduling needs.
• Receives, sorts, and routes mail and maintains publications.
• Distributes written communication and accepts deliveries; maintains office equipment.
• Handles basic clerical duties such as filing, photocopying, and collating.
• Collects rent and meal payments and assists with billing information.

Skills

Phone etiquette

Customer service

Multitasking

Communication

Education

High school diploma or GED

Job description

Atria is seeking a friendly front-desk receptionist to support daily operations in Kennebunk, ME. You will answer calls in a cheerful, marketing-minded way, welcome visitors, and route inquiries to the right staff.

The role includes mail handling, calendar updates, and light clerical tasks to assist residents and team members. Qualifications include a high school diploma or GED, basic First Aid/CPR, and completion of required training programs.