Front Desk Concierge & Community Liaison

Atria Senior Living, Inc.; Hamden (CT); On-site; USD 38,000 - 46,000; Full time

Job summary

Atria Senior Living, Inc. seeks a friendly Receptionist for our Hamden community to greet visitors, answer calls, and route messages to the right staff. You will provide community information and assist guests with directions.

Responsibilities include coordinating guest arrival, handling mail and deliveries, managing calendars, and supporting basic clerical tasks. The role requires teamwork, good communication, and flexibility across shifts.

Qualifications

• High school diploma or GED; or 1–3 years related experience.
• Basic First Aid and CPR certification where required.
• Able to read and write simple correspondence and communicate effectively with customers and staff.
• Must complete all required training programs.

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Manages guest arrival, mail, and deliveries, and maintains appointment calendars.

Skills

Communication

Customer service

Multitasking

Reading/writing

Telephone operation

Education

High school diploma or GED

Job description

Atria Senior Living, Inc. seeks a friendly Receptionist for our Hamden community to greet visitors, answer calls, and route messages to the right staff. You will provide community information and assist guests with directions.

Responsibilities include coordinating guest arrival, handling mail and deliveries, managing calendars, and supporting basic clerical tasks. The role requires teamwork, good communication, and flexibility across shifts.