Guest Services Coordinator - Senior Living

Atria Senior Living - Hampstead; North Carolina; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid holidays and PTO

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Hampstead in North Carolina seeks a friendly, detail‑oriented front desk/administrative assistant. You will answer calls, greet visitors, schedule reservations, manage mail, and support daily office operations with a focus on resident comfort and smooth community functioning.

Ideal candidates will have a high school diploma or GED, basic First Aid/CPR, and the ability to perform light math and communicate clearly. Some shifts may vary.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Ability to read and comprehend simple instructions, write simple correspondence, and present information clearly.
• Able to perform basic math including addition, subtraction, and simple multiplication/division.
• Willing to work varied schedules and shifts.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing oriented way and route to the appropriate staff.
• Take and deliver messages, forward voicemails, and inform the right personnel.
• Provide address, directions, and general information to callers and visitors.
• Welcome on-site visitors and announce them to the right staff.
• Coordinate guestroom reservations and update appointment calendars.
• Maintain current resident hospitalization list and manage mail routing.
• Distribute communications, handle deliveries, and manage office supplies.

Skills

Communication

Reading & Writing

Basic Math

Problem Solving

Flexibility

Equipment operation

Education

High School Diploma / GED

First Aid & CPR Certification

Tools

Telephone system

Monitoring board / beeper

Copier

Job description

Atria Senior Living - Hampstead in North Carolina seeks a friendly, detail‑oriented front desk/administrative assistant. You will answer calls, greet visitors, schedule reservations, manage mail, and support daily office operations with a focus on resident comfort and smooth community functioning.

Ideal candidates will have a high school diploma or GED, basic First Aid/CPR, and the ability to perform light math and communicate clearly. Some shifts may vary.