Resident Services Front Desk Coordinator

Atria Senior Living - Stamford; Stamford (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary reward $500 (Full‑/

Annual Scores Reward $500 (Full Time)

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Stamford is looking for a friendly, customer‑focused front desk/clerical associate to join our team in Stamford, CT. You will handle calls, greet visitors, manage calendars, and support daily operations to help residents feel at home.

Ideal candidates have a high school diploma or GED and basic first aid/CPR certification, with the ability to complete required training and work varied shifts. Professionalism and clear communication are essential.

Qualifications

• High school diploma or GED, or 1–3 years related experience or training.
• Basic First Aid and CPR certification where required.
• Must complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos.
• Able to write simple correspondence and present information clearly.
• Operate: telephone, emergency call system, monitoring board or beeper, photocopier.
• Able to work various schedules and shifts as needed.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing oriented way.
• Retrieve messages and forward to the appropriate personnel.
• Take and deliver messages or transfer calls when needed.
• Provide general information about the community and directions.
• Welcome on-site visitors and announce visitors to staff.
• Coordinate guestroom reservations.
• Maintain appointment calendars and transportation calendars.
• Sort and route mail and maintain publications.
• Distribute communications and accept deliveries.
• Maintain office equipment and assist users.
• Prepare memos and documents as needed.
• Order and manage office supplies.
• Collect rent checks and assist bookkeeping for billing.
• May drive company vehicle for community activities.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Reading & writing

Basic math

Multitasking

Education

High school diploma or GED

Basic First Aid and CPR certification

Job description

Atria Senior Living - Stamford is looking for a friendly, customer‑focused front desk/clerical associate to join our team in Stamford, CT. You will handle calls, greet visitors, manage calendars, and support daily operations to help residents feel at home.

Ideal candidates have a high school diploma or GED and basic first aid/CPR certification, with the ability to complete required training and work varied shifts. Professionalism and clear communication are essential.