Guest Services Concierge – Spa & Hotel Front Desk

Calistoga Spa, Inc; Calistoga (CA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Calistoga Spa Hot Springs in Calistoga, CA is seeking a Guest Services Agent to be the first contact for guests and manage accommodations and spa bookings. You will register guests, handle reservations, and provide information on rooms, rates and amenities to ensure a memorable visit.

A friendly, professional demeanor and strong service orientation are essential. This role offers training, competitive benefits, and the opportunity to join a historic spa property.

Qualifications

• Experience in guest services or front desk preferred.
• Ability to register guests and manage reservations.

Responsibilities

• Register guests at check-in and check-out.
• Manage room reservations and spa bookings.
• Provide information on rooms, rates, and amenities.

Skills

Customer service

Hospitality knowledge

Job description

Calistoga Spa Hot Springs in Calistoga, CA is seeking a Guest Services Agent to be the first contact for guests and manage accommodations and spa bookings. You will register guests, handle reservations, and provide information on rooms, rates and amenities to ensure a memorable visit.

A friendly, professional demeanor and strong service orientation are essential. This role offers training, competitive benefits, and the opportunity to join a historic spa property.