Front Desk

Calistoga Spa, Inc; Calistoga (CA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Calistoga Spa Hot Springs in Calistoga, CA is seeking a Guest Services Agent to be the first contact for guests and manage accommodations and spa bookings. You will register guests, handle reservations, and provide information on rooms, rates and amenities to ensure a memorable visit.

A friendly, professional demeanor and strong service orientation are essential. This role offers training, competitive benefits, and the opportunity to join a historic spa property.

Qualifications

• Experience in guest services or front desk preferred.
• Ability to register guests and manage reservations.

Responsibilities

• Register guests at check-in and check-out.
• Manage room reservations and spa bookings.
• Provide information on rooms, rates, and amenities.

Skills

Customer service

Hospitality knowledge

Job description

If you have a knack for customer service and a desire to work in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Calistoga Spa Hot Springs is one of Calistoga’s original hot springs and volcanic ash mud bath resorts. At Calistoga Spa Hot Springs a Guest Services Agent serves as our guests’ first point of contact and manages all aspects of their accommodation and spa bookings. Guest Services Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. We have a history of celebrating our employees and providing excellent benefits.

Attachments (1)

Guest Services Agent Job Description 2023.pdf