Guest Services Concierge - Front Desk (Evenings & Weekends)

American Cancer Society; Burlington (VT); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Medical, dental, retirement benefits

Professional development programs

Job summary

The American Cancer Society is seeking a customer-focused Front Desk Associate to welcome guests, check in attendees, and provide information about lodge amenities and community resources. This hourly, part-time role requires friendly communication, ability to multitask, and flexibility for Friday and Saturday evenings.

You will coordinate transportation and empower program services, respond to requests, and maintain accurate guest records while upholding safety protocols.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience preferred.
• Experience in hospitality or guest services is a plus.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation & EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Multi-line phone systems

Job description

The American Cancer Society is seeking a customer-focused Front Desk Associate to welcome guests, check in attendees, and provide information about lodge amenities and community resources. This hourly, part-time role requires friendly communication, ability to multitask, and flexibility for Friday and Saturday evenings.

You will coordinate transportation and empower program services, respond to requests, and maintain accurate guest records while upholding safety protocols.