Evening & Weekend Front Desk Concierge

American Chemical Society; Lubbock (TX); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests at our lodge. This role manages front desk operations, checks guests in and out, and coordinates transportation and support services to ensure a welcoming and safe environment.

This is a Limited Part-Time position typically under 20 hours per week, with primary need for evening, overnight, and weekend coverage. Candidates with flexible availability across dayparts are preferred.

Qualifications

• High School Diploma or Equivalent.
• Additional education or training in hospitality management or customer service is a plus.
• Minimum 1 year of customer service experience.

Responsibilities

• Greet guests and manage check-in and check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain an organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.
• Support evening, overnight, and weekend coverage as needed.

Skills

Strong communication

Customer service

Multitask

Independent work

Calm under pressure

Problem-solving

Microsoft Office

Multi-line phone systems

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests at our lodge. This role manages front desk operations, checks guests in and out, and coordinates transportation and support services to ensure a welcoming and safe environment.

This is a Limited Part-Time position typically under 20 hours per week, with primary need for evening, overnight, and weekend coverage. Candidates with flexible availability across dayparts are preferred.