Concierge Front Desk (Sun–Wed) with Sunday Premium

American Cancer Society; Cheltenham Village (PA); In loco; USD 39.000 - 40.000; Part-time

Vantaggi offerti da questo lavoro

Paid time off

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Professional development

Descrizione del lavoro

The American Cancer Society is seeking a Concierge to be the first point of contact at the lodge front desk. You will manage check-in/check-out, respond to inquiries, and coordinate transportation and program services in a welcoming environment.

Qualifications include a High School Diploma or equivalent, 1 year of customer service experience, and strong communication skills. Flexibility to work evenings and weekends is required.

Competenze

• High School Diploma or Equivalent.
• Additional education or training in hospitality management or customer service is a plus.
• Previous experience in hospitality, guest services, or a related field is preferred.
• Minimum 1 year of Customer Service Experience.

Mansioni

• Greet guests and manage check-in and check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Conoscenze

Communication

Multitasking

MS Office

Phone systems

Customer service

Problem-solving

Flexible hours

Formazione

High School Diploma

Hospitality/customer service training

Strumenti

Multi-line phone systems

Descrizione del lavoro

The American Cancer Society is seeking a Concierge to be the first point of contact at the lodge front desk. You will manage check-in/check-out, respond to inquiries, and coordinate transportation and program services in a welcoming environment.

Qualifications include a High School Diploma or equivalent, 1 year of customer service experience, and strong communication skills. Flexibility to work evenings and weekends is required.