Guest Services Concierge - Front Desk

Valencia Group; Irving (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Texican Court is seeking a front desk associate to handle guest check-ins/outs, communications, and daily front desk operations. You will balance multiple tasks in a busy hotel environment while delivering excellent guest services.

The role requires strong communication, the ability to work with various hotel departments, and familiarity with PMS systems. The position is full-time and on-site in Irving, TX.

Qualifications

• Experience in hotel operations or customer service preferred.
• Clear communication and teamwork.
• Effective multitasking and composure under pressure.

Responsibilities

• Greet and check guests in and out per hotel policies.
• Log requests, confirm completion, and follow up with guests.
• Coordinate with departments to ensure smooth operations.
• Maintain familiarity with hotel facilities and PMS inventory.

Skills

Hotel Operations

Customer Service

Teamwork

Multitasking

Stress Management

Software Proficiency

Tools

PMS software

Job description

Texican Court is seeking a front desk associate to handle guest check-ins/outs, communications, and daily front desk operations. You will balance multiple tasks in a busy hotel environment while delivering excellent guest services.

The role requires strong communication, the ability to work with various hotel departments, and familiarity with PMS systems. The position is full-time and on-site in Irving, TX.