Guest Services Concierge — Front Desk

remingtonhotelscareers; Buffalo (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Remington Hotels is seeking a friendly Front Desk Clerk to warmly greet guests, check them in and out promptly, and assist with pre-registration and reservations when needed.

You will know how to post charges accurately, handle cash, and operate the Front Office system. The role requires teamwork, reliability, and a willingness to work varied shifts.

Based in Buffalo, NY, this in-office position offers an hourly wage of $18.00 and opportunities to deliver great guest experiences.

Qualifications

• Excellent communication and guest service skills.
• Willingness to work nights, weekends and holidays.
• Team oriented with proactive attitude.

Responsibilities

• Greet guests and coordinate check-in/check-out promptly and professionally.
• Assist in pre-registration and blocking reservations when needed.
• Post all charges accurately and post related transactions.
• Handle cash, checks and credit card information securely.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates/discounts and cancellations procedures.

Skills

High work ethic

Self-initiative

Team player

Job description

Remington Hotels is seeking a friendly Front Desk Clerk to warmly greet guests, check them in and out promptly, and assist with pre-registration and reservations when needed.

You will know how to post charges accurately, handle cash, and operate the Front Office system. The role requires teamwork, reliability, and a willingness to work varied shifts.

Based in Buffalo, NY, this in-office position offers an hourly wage of $18.00 and opportunities to deliver great guest experiences.