Guest Experience Front Desk Specialist

remingtonhotelscareers; Logan (UT); On-site; USD 28,000 - 36,000; Full time

Job summary

Remington Hotels is seeking a friendly Front Desk Clerk to warmly welcome guests, manage check-in/check-out, and assist with reservations in a fast-paced hotel environment.

The role requires accurate cash handling, knowledge of room rates, and the ability to post charges and process payments efficiently. You will work with the front office team to ensure exceptional guest experiences.

Qualifications

• High work ethic and self-initiative.
• Willing to work varying schedules including nights, weekends and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Greet guests and check them in and out promptly and professionally.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and know where charges are posted.
• Handle cash, checks and credit card information securely and process payments.
• Review reservations with special requests and block rooms accordingly.

Skills

Guest service

Cash handling

Reservations knowledge

Tools

Front Office System

Reservations Software

Job description

Remington Hotels is seeking a friendly Front Desk Clerk to warmly welcome guests, manage check-in/check-out, and assist with reservations in a fast-paced hotel environment.

The role requires accurate cash handling, knowledge of room rates, and the ability to post charges and process payments efficiently. You will work with the front office team to ensure exceptional guest experiences.