Guest Services Concierge - Create Memorable Stays

Marriott Resorts Hospitality Corporation; United States; On-site; USD 49,594,000 - 56,482,000; Full time

Benefits offered by this job

On-Site Parking

Uniforms including safety shoes

Travel discounts

Cell phone discounts

Fitness center discounts

Tuition reimbursement

Medical/Dental/Vision/401K

Job summary

Marriott Vacations Worldwide is seeking a Guest Services Agent in the United States to assist Owners and guests with experiences and events, helping create memorable vacation memories. The role involves welcoming guests, explaining amenities, and coordinating with other departments to resolve requests.

We offer competitive pay with benefits including Medical/Dental/Vision, 401K, travel discounts, and more, in a supportive, enjoyable work environment that values growth and development.

Responsibilities

• Check Owners/guests into their villas and review property amenities, services, hours of operation, and local areas of interest.
• Listen and respond positively to guests' questions, concerns, and requests; contact other departments to resolve issues.
• May assist with bellman and runner duties depending on facility or location.

Job description

Marriott Vacations Worldwide is seeking a Guest Services Agent in the United States to assist Owners and guests with experiences and events, helping create memorable vacation memories. The role involves welcoming guests, explaining amenities, and coordinating with other departments to resolve requests.

We offer competitive pay with benefits including Medical/Dental/Vision, 401K, travel discounts, and more, in a supportive, enjoyable work environment that values growth and development.